Privacy Policy

Introduction

We are rubix3, LLC and this privacy policy will tell you how we use and protect your personal data when you interact with us, use our website or subscription services. 

What we do

We provide you with subscription services on a multi-tenanted software-as-a-service (SaaS) operating model giving you convenient access to industry platforms and services in a single environment which supports data collection, transformation, and management to deliver organizational solutions with an emphasis on data visualization and decision-making support and to enhance operations, create dashboard visualization of synthesized data from multiple data platforms, and generate actionable insights for business opportunities. We are a United States-based company and presently only serve domestic companies. 

How we protect your personal data

We understand the importance of the data that collected our customers when using the subscription services and sensitivity of what our customers may want to use our platform and services for. Therefore, we take precautions and provide full transparency of how this is done. See the details on how your information is collected and protected by reviewing the Master Subscription Agreement, Data Processing Addendum, and Cookies disclosure.

What we do with your data

Website visitors and Cookies:
When you visit our website, we’ll place tracking cookies on your device for a number of reasons. Please see review ou Cookies disclosure.

Customers and Authorized Users of the Subscription Services:
If you have expressed an interest in our products or platform, or you have signed up for an account, we may use the contact information you provided to better understand how we can tailor the subscription service to you and better inform our sales team.

Your contact information may be shared with 3rd party services for the purpose of finding additional public data about you to aid our sales team or to provide a more tailored service. These 3rd parties act as data processors and will only be allowed to process this data based on our instructions for the purposes stated above. 

If you create an account with us, we may need extra personal data to ensure the security of your account. You may be asked to create a password which will not be viewable by us or provide an access token which won’t be usable by us.

We may use your phone number or your email address to send direct or marketing emails in order to contact you about the use of the service or to promote services that we feel you will be interested in.

Phone calls may be recorded for staff training or sales quality purposes.

The lawful basis for processing the personal data of Authorized Users is for the legitimate interest of our business. We will only process personal data in ways that our customers would expect of us in order to provide the service they’ve expressed interest in.

If you do not continue to become a customer of ours, then we will delete your data 1 year after signing up or expressing interest with us.

If you’re a customer and have subscribed to our service or are potentially going to become one, in addition to using your data in the ways mentioned above as a Subscription Services customer, we’ll need to collect data to process payments, provide support and monitor your usage of our services.

This is to ensure you’re receiving the level of service you expect, to help us develop our platform and services even further, or to do what’s necessary for you to become a customer of ours.

3rd party services may be used to aid this, such as customer support services like Intercom and payment services like Stripe.

Whilst using our services and platform, you may select data to integrate into our platform through third-party entities that provide connection services.This will allow you to use the integrated data within the subscription services.In order to do this, we’re likely to require authentication data like usernames, passwords, tokens, etc. from non-rubix3 platforms where the original data is being integrated from. Only our authorized support staff are meant to view and use this data, with your permission, to provide subscription services and support.

The lawful basis for processing of any personal data on our customers’ behalf is so that we may provide the agreed subscription services in compliance with the agreement in place.

Unlessotherwise stated in the Master Subscription Agreement, Data ProcessingAddendum, and Cookies disclosure, most personal data will be deleted thirty(30) days after your subscription term with us ends. However, other non-sensitivepersonal data may be stored and used for an additional period of time after theexpiration of the subscription term. Data required for legal purposes, such asaccounting data, will be stored for as long as legally required. 

Sharing of data with 3rd parties

Like many companies, we use a number of 3rd party services to help us provide the service you expect. While we have chosen these 3rd party services, we encourage you to do your own due diligence as the personal data you provide may be disclosed to them in providing our services. Each of these 3rd party services has their own security protocols and privacy policies in place and we recommend that you review them.

International transfers

pending

EU-U.S. Privacy Shield

pending

What rights you have over your personal data

As an owner of certain personal data integrated for use in the subscription services, you have the right to:

- View, restrict the processing, or update any personal data we hold about you.
- Erase any personal data that is not required for a legal or contractual reason.
- Remove yourself from marketing and advertising communications by clicking the opt-out link at the bottom of any marketing email.

Contact details

You are the data controller. We are not a data controller in any form. Please review the Data Processing  Addendum for additional information.

Rubix 3, LLC is located at 1571 NE 47th Street, Oakland Park, FL 33334.

If you have any questions about this privacy policy or would like to contact us regarding your personal data, please go to [insert hyperlink]

Tispolicy will be kept up-to-date as our policies and procedures change.Amendments to this policy may be made from time to time and we will inform ourcustomers of any such changes. It was last updated on May 11, 2020.